Video Production
Best Video Production Company in Mumbai UNV Digital World-class team catering globally […]
Edit Content
Edit Content
10+ years of experience in helping brands foster relationships that revolutionize customer experiences and fuel growth!
Let’s make something great work together. Get Free Quote
With our effective CRM services – track and analyze customer data, improve customer retention, streamline sales process, increase productivity, and do a lot more.
Whether you need CRM Software Solutions, CRM Integration Services, CRM for Startups, CRM for Small Business, CRM for B2B Companies, Real Estate CRM or need help with Custom CRM Development, Customer Management System, Customer Relationship Management – we can assist you on every front.
Firstly, our CRM Experts collect, clean, enrich and organize data. Next they work on segmenting data based on behavior, demographics, and other such aspects. Then they store and manage the data, comply with privacy regulations, integrate 3rd party sources, and ensure system consistency.
At this stage, our seasoned CRM team works on lead management - tracking, capturing, qualification, nurturing, segmentation. They also streamline the sales process - prospecting, qualification, activities tracking, forecasting, trends analyzation, follow-ups automation, etc.
Our CRM experts help you automate the entire marketing process by taking care of aspects like - setting up email campaigns, running lead nurturing programs, segmenting audiences, personalizing content, automating social platforms posting, and so on.
To ascertain you retain your customers and also build a new pipeline, our CRM Experts create effective strategies to help with - managing customer issues, enabling self-service options, automating service workflows, tracking service requests, CRM integration with crucial platforms, etc.
Crafting Brands, Driving Growth, Generating Sales, Automating Business and more with a team of 40+ experts.
We build amazing websites & optimize them for top rankings, increased traffic, & real business growth— Brand’s success Guaranteed.
Tailored marketing strategies that align with your brand’s goals, leveraging data-driven insights and targeted campaigns to drive real growth and impact.
Custom business automation solutions that streamline operations, enhance efficiency, and drive growth with smart technology and data-driven strategies.
Custom business automation solutions that streamline operations, enhance efficiency, and drive growth with smart technology and data-driven strategies.
We break down brand growth into a clear, strategic process—analyzing, creating, and optimizing to keep you ahead. Every step is designed to tackle challenges, drive results, and future-proof your brand.
We assess market trends, identify challenges, and uncover growth opportunities.
Tailored strategies are implemented to enhance brand visibility and performance.
We optimize and scale to ensure your brand stands out in a competitive landscape.
Continuous innovation keeps your brand agile, resilient, and ahead of industry changes.
With our proven CRM solutions, we have helped businesses of every size fast track deployments, streamline integration and save significant amounts of time and money. We help your brand tackle unique customer challenges and in turn maximize lead generation, conversion, retention.
Best Video Production Company in Mumbai UNV Digital World-class team catering globally […]
Best Social Media Agency in Mumbai UNV Digital Helping brands dominate every […]
Best Social Marketing Agency in Mumbai UNV Digital With targeted social media […]
Best Search Engine Optimization Company in Mumbai UNV Digital Best Search Engine […]
Best Google Ads Agency in Mumbai UNV Digital Helping brands drive instant […]
Best Online Lead Generation Company in Mumbai UNV Digital 10+ years of […]
Having worked with hundreds of brands over the years, we have mastered the CRM system implementation process and deploy highly personalized CRM strategies that help you reach your business goals faster.
Partner with an agency like ours - no need to build an internal CRM team, get access to flexible pricing models aligned with your budget.
We get your CRM solutions implemented quickly - established processes, configuration that meets your specifications, reduced time-to-market.
We help you deliver increased satisfaction with - targeted marketing, automated follow-ups, personalized communication for repeat business.
We employ advanced reporting tools for - tracking metrics such as marketing effectiveness, customer behavior, sales performance.
Our proven process combines research, strategy, and creativity to deliver tailored solutions that drive measurable results.
Initial consultation to understand your brand, goals, and target audience Conducting research and analysis of market trends.
01
Initial consultation to understand your brand, goals, and target audience Conducting research and analysis of market trends.
02
Initial consultation to understand your brand, goals, and target audience Conducting research and analysis of market trends.
03
Best Video Production Company in Mumbai UNV Digital World-class team catering globally […]
Best Social Media Agency in Mumbai UNV Digital Helping brands dominate every […]
Best Social Marketing Agency in Mumbai UNV Digital With targeted social media […]
Best Search Engine Optimization Company in Mumbai UNV Digital Best Search Engine […]
Our pricing plans are designed to fit businesses of all sizes and goals. Whether you’re a startup or an established brand, we offer tailored SEO solutions that deliver measurable results while staying within your budget.
Generic solutions don’t cut corners when it comes to customer experience enhancement. Thus, we primarily focus on providing customized CRM solutions to businesses of all sizes. Having worked in the industry for over a decade, our CRM Experts exactly know what strategies will work the best in your industry to address the challenges and yield successful results. By leveraging cutting-edge technology, omnichannel expertise, data-backed strategies, and ongoing performance tracking – we help your business improve customer engagement, retention, and ROI!
With customized CRM solutions, we have helped businesses across sectors and niches transform how they interact with their customers, address challenges and provide solutions, build lasting relations, and drive measurable results in return.
Strengthen customer relationships with linked social accounts – track interactions, collect feedback, manage campaigns.
Deliver targeted messaging with – personalized content delivery, email marketing, social media marketing, etc.
Boost conversion rates with automated lead scoring systems – prioritize, nurture high-quality leads with targeted campaigns.
Take the first step toward unstoppable brand growth—let’s create success together!
Customer Relationship Management (CRM) means tools and methods that companies employ to track and analyze customer interactions and data. It assists in consolidating customer information, automates tasks and enhances business performance as a whole. A CRM system optimizes customer interaction, expands sales and enhances retention, which ultimately leads to higher profitability.
Selecting the ideal CRM is based on assessing your business needs, budget and features that various CRM systems provide. The most important factors to look at are ease of use, customization, scalability and integration with your current tools. Getting a demo or trial period is strongly suggested to check if the CRM suits your workflow and objectives.
The cost of implementing CRM varies based on features of the platform, number of users, and whether it is cloud-based or on-premises. Some CRMs have free versions with limited features, while others have costs associated with the number of users or the level of features. Make sure to include both one-time setup fees and regular subscription fees in your budget for CRM implementation.
Most contemporary CRM systems integrate smoothly with numerous business tools including email marketing tools, accounting tools and customer service tools. Such integration provides your team with continuous, real-time information in numerous systems, leading to increased efficiency and a single customer view.
Effectiveness of a CRM strategy can be determined by measuring important metrics such as sales growth, customer retention, better customer satisfaction scores and operational efficiency. Periodic tracking of these metrics helps to recognize areas of success and opens up opportunities for optimization to make continuous improvements.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using ‘Content here, content here’, making it look like readable English.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Copyright © 2025 All Rights Reserved.
In the dynamic and fast-paced world of modern business, CRM software solutions have emerged as critical tools for organizations aiming to strengthen customer relationships, streamline workflows, and boost operational efficiency.
Customer Relationship Management (CRM) systems empower businesses to manage customer interactions, automate repetitive tasks, and leverage data analytics to enhance overall performance.
The essence of CRM for business automation lies in its ability to consolidate multiple facets of operations – sales, marketing, customer support, and analytics into a single, unified platform.
A robust customer management system enables businesses to track leads, monitor customer interactions, and forecast future behaviors, fostering data-driven decision-making and elevating customer satisfaction.
This integration ensures that all departments work cohesively, reducing inefficiencies and enhancing collaboration.
For startups and small businesses, implementing such software solutions early establishes a strong foundation for scalability.
CRM for startups automates time-consuming tasks, allowing entrepreneurs to focus on strategic growth initiatives.
Additionally, custom CRM development offers tailored solutions that align with specific business needs, making CRM adaptable for organizations of all sizes, from fledgling startups to established enterprises.
By adopting CRM for small business and larger enterprises, companies across industries can optimize their processes, deliver exceptional customer service, and drive sustainable growth.
Beyond sales and customer service, CRM’s versatility extends to industries like real estate, retail, and manufacturing.
With integration services for CRM, businesses can seamlessly connect their CRM with other tools, ensuring a cohesive ecosystem that drives productivity and profitability.
By embracing CRM based software solutions , companies can enhance customer engagement, optimize operations, and achieve long-term success.
Customer Relationship Management (CRM) refers to a sophisticated system or software designed to manage and enhance interactions with current and prospective customers.
The primary objective of a CRM system is to improve business relationships, streamline operational processes, and boost customer satisfaction and retention.
For businesses of all sizes, adopting a CRM software solution is vital for organizing customer data, automating tasks, and generating actionable insights.
By consolidating customer data, tracking interactions, and managing communications across channels like email, phone, social media, and live chat, a customer management system provides a comprehensive view of the customer journey.
By understanding customer preferences and behaviors, companies can personalize their offerings, creating engaging and meaningful experiences that foster loyalty.
CRM for small businesses is particularly valuable, enabling resource-constrained companies to compete with larger players by enhancing efficiency and delivering superior customer service.
Similarly, startup CRM offers a cost-effective way to manage relationships and automate workflows, saving time and resources for growth-focused initiatives.
As businesses scale, the demand for advanced CRM functionalities grows.
Customized CRM development allows organizations to design systems tailored to their unique workflows, ensuring alignment with specific goals and processes.
For instance, CRM for B2B businesses requires features like account-based tracking and pipeline management, which custom solutions can address effectively.
Whether integrating marketing automation, sales tracking, or customer support tools, customized CRM development provides the flexibility needed for optimal performance.
The evolution of CRM based software solutions has been transformative, incorporating advanced technologies like artificial intelligence (AI) and machine learning.
These innovations enable predictive analytics, automated lead scoring, and enhanced customer support, empowering businesses to anticipate needs and optimize strategies.
Integration services for CRM further enhance functionality by connecting CRM systems with other software, such as email marketing platforms or ERP systems, creating a seamless operational ecosystem.
By investing in a CRM system, businesses can drive efficiency, improve customer engagement, and position themselves for long-term success in a competitive market.
CRM software solutions come in various forms, each tailored to meet specific business needs and objectives.
These systems are typically categorized into three primary types – operational CRM, analytical CRM, and collaborative CRM.
Each type plays a unique role in business automation, enhancing customer engagement, streamlining processes, and driving organizational efficiency.
Understanding these options helps businesses select the right customer management system for their goals.
Operational CRM focuses on automating customer-facing processes, including sales, marketing, and customer service.
By managing interactions across channels like phone, email, and social media, operational CRM reduces manual effort and improves efficiency.
Operational CRM automates lead capture, tracks sales activities, and streamlines follow-ups, enabling owners to focus on growth.
Customer service teams benefit from features like ticket management and task assignment, ensuring timely and responsive support.
For example, CRM for real estate leverages operational CRM to automate lead nurturing and property inquiries, ensuring agents never miss an opportunity.
By integrating operational CRM syncs with tools like email marketing platforms, enhancing workflow efficiency and delivering a seamless customer experience.
These capabilities make operational CRM indispensable for businesses aiming to maintain customer loyalty and streamline operations.
Analytical CRM emphasizes data analysis to drive informed decision-making.
By collecting and analyzing customer data, this type of CRM system uncovers insights into behaviors, preferences, and purchasing patterns.
CRM for B2B businesses often relies on analytical CRM to evaluate sales campaign performance, measure marketing effectiveness, and identify cross-selling opportunities.
These insights enable businesses to refine strategies and enhance customer retention.
Customized CRM development can enhance analytical CRM by creating tailored dashboards and reports that focus on specific customer segments or KPIs.
For instance, a startup might use analytical CRM to track early customer adoption trends, informing product development and marketing efforts.
By leveraging data-driven insights, analytical CRM empowers businesses to optimize offerings and stay ahead of market trends.
Collaborative CRM fosters communication and collaboration across departments, ensuring a unified customer experience.
By providing a shared platform for customer data, collaborative CRM enables sales, marketing, and support teams to work cohesively.
CRM systems for real estate often incorporate collaborative features, allowing agents, property managers, and marketing teams to share lead information and coordinate efforts effectively.
Integration services for CRM enhance collaborative CRM by connecting it with tools like project management software or communication platforms, ensuring real-time data access.
For small businesses, collaborative CRM improves internal alignment, enabling teams to deliver consistent service across touchpoints.
By fostering collaboration, this type of CRM software solution enhances customer satisfaction and drives operational efficiency.
Each type of CRM offers unique benefits, and many businesses combine elements of all three to create a comprehensive customer management system.
With customized CRM development, organizations can tailor these solutions to their specific needs, ensuring maximum impact on business automation and customer engagement.
CRM for small business is a transformative tool for organizations aiming to scale efficiently while maintaining strong customer relationships.
Operating with limited resources, small businesses and startups benefit immensely from CRM based software solutions that automate processes, track leads, and enhance customer engagement.
These systems provide a competitive edge by streamlining operations and fostering growth.
Time is a critical asset for small businesses, and CRM systems automate repetitive tasks like data entry, follow-ups, and reporting.
This reduces manual errors and frees up teams to focus on strategic initiatives.
For example, a CRM for small business can automate customer emails, reminders, and notifications, ensuring no lead is overlooked.
CRM for a startup simplifies lead tracking, allowing entrepreneurs to nurture prospects through the sales funnel with minimal effort.
By leveraging integration services for CRM, small businesses can connect their CRM with tools like accounting software or e-commerce platforms, creating a unified workflow.
This integration enhances operational efficiency, enabling teams to manage customer interactions and business processes seamlessly.
Customer satisfaction is paramount for business success, and CRM based software solutions provide a 360-degree view of customer interactions.
By tracking communications and touchpoints, businesses can deliver personalized and responsive service.
Customized CRM development allows small businesses to tailor systems to their unique needs, ensuring alignment with specific workflows.
For instance, CRM for real estate enables agents to respond promptly to inquiries, track client preferences, and resolve issues efficiently.
This personalized approach boosts customer loyalty and retention – critical for small businesses competing in crowded markets.
With integration services for CRM, businesses can sync CRM with support tools, ensuring seamless service delivery.
CRM for small business enhances sales and marketing by integrating with tools that track leads, identify opportunities, and measure campaign performance.
CRM for startups enables targeted marketing through customer segmentation, personalized messaging, and automated email campaigns.
These features ensure businesses reach the right audience at the optimal time, driving conversions and growth.
By leveraging CRM systems, small businesses can track ROI on marketing efforts, refine strategies, and nurture leads effectively.
For startups, this means building a strong customer base while optimizing limited resources.
With customized CRM development, businesses can create tailored sales and marketing tools that align with their goals, ensuring long-term success.
The real estate industry is highly competitive, demanding efficient management of leads, listings, and client relationships.
Real estate CRM systems are specialized customer relationship management tools designed to meet these unique needs, offering a centralized platform for task automation, interaction tracking, and workflow optimization.
These systems empower real estate professionals to focus on closing deals and delivering exceptional service.
A key advantage of real estate CRM is its ability to manage property listings, customer inquiries, and follow-ups seamlessly.
Agents can automate lead capture and categorize prospects based on interests, ensuring timely and relevant communication.
For example, a CRM for small businesses in real estate can automate follow-up emails, reducing administrative workload and allowing agents to prioritize client engagement.
Integration services for CRM enhance functionality by syncing with listing platforms, providing real-time property updates to clients.
Advanced reporting capabilities are another critical feature of real estate CRM.
Managers can track KPIs like lead conversion rates, sales cycle duration, and agent performance, enabling data-driven decisions to optimize strategies.
Custom CRM development allows businesses to create tailored reports and dashboards, aligning with specific goals and market demands.
For CRM in real estate, these insights are invaluable for building a competitive edge.
Collaboration is also a hallmark of real estate based CRM systems.
By integrating sales, marketing, and property management teams, these platforms ensure alignment across departments.
Integration services for CRM connect CRM with tools like email marketing or accounting software, streamlining workflows and enhancing client experiences.
For small agencies, CRM solutions provide a scalable foundation for growth, enabling them to manage increasing lead volumes effectively.
Ultimately, CRM systems for real estate empower businesses to differentiate themselves through superior service and efficiency.
By leveraging customer relationship management tools, real estate professionals can nurture leads, close deals faster, and build lasting client relationships, driving success in a demanding industry.
As businesses adopt specialized tools for various functions, seamless integration becomes essential for operational efficiency.
CRM integration services ensure that CRM systems work harmoniously with other software, such as email marketing platforms, accounting tools, and customer support systems.
These integrations eliminate data silos, enhance communication, and create a cohesive workflow.
For example, integrating a CRM with an email marketing platform enables automated customer segmentation and personalized campaigns.
Similarly, connecting CRM with accounting software streamlines billing and provides a comprehensive view of customer interactions and financials.
CRM integration services ensure that customer data flows seamlessly across systems, reducing manual data entry and improving accuracy.
For B2B companies, integration is critical due to the complexity of sales pipelines and account management.
CRM integration services consolidate contact details, sales history, and communication logs into a centralized platform, empowering sales teams with a 360-degree client view.
This enhances efficiency and enables personalized service, strengthening client relationships.
Customized CRM development further tailors integrations to specific workflows, ensuring flexibility as business needs evolve.
Small businesses and startups benefit significantly from the integration services, as they often rely on multiple tools to manage operations.
Integrating CRM with social media platforms or support software enhances customer engagement across channels.
Automation features, like logging support tickets or scheduling follow-ups, save time and improve responsiveness.
Integrating CRM for real estate with listing platforms or communication tools ensure agents have real-time access to critical data.
By leveraging the integration services, businesses can optimize productivity and deliver consistent customer experiences.
CRM systems become the backbone of operations, connecting disparate tools into a unified ecosystem.
With customized CRM development, organizations can design integrations that evolve with their needs, ensuring long-term efficiency and success.
CRM for B2B companies is indispensable for managing complex sales cycles, long-term relationships, and multi-stakeholder accounts.
Unlike B2C businesses, B2B companies face unique challenges, including multiple decision-makers, extended sales processes, and intricate contract management.
A robust CRM system addresses these needs by providing tools to track leads, manage sales teams, and foster stronger client relationships.
A standout feature of CRM for B2B companies is its ability to manage interactions at the account level.
Sales teams can track communications with multiple stakeholders within a single organization, ensuring a cohesive approach.
This is particularly valuable for customized CRM development, which tailors systems to handle account-based marketing and relationship management.
By centralizing data, CRM based software solutions enable sales teams to build personalized relationships that drive loyalty.
Automation is another critical aspect of CRM for B2B companies.
Sales teams can assign leads, create tasks, and track deal progress through the pipeline, reducing administrative workload.
Integration services for CRM enhance automation by connecting tools like contract management or ERP systems, ensuring seamless data flow.
For example, CRM for real estate for B2B transactions can automate follow-ups with corporate clients, streamlining complex deals.
Advanced analytics in CRM provide insights into sales performance, campaign ROI, and market trends.
These tools empower businesses to optimize strategies and forecast revenue accurately.
Customized CRM development can create tailored dashboards for specific KPIs, aligning with business objectives.
For CRM in B2B sectors, analytics are crucial for identifying growth opportunities and refining sales tactics.
Implementing a CRM system requires expertise, and CRM implementation services agencies play a vital role.
These agencies assist with system selection, customization, and training, ensuring a smooth transition.
By leveraging CRM based software solutions, B2B companies can streamline operations, enhance client relationships, and drive sustainable growth in competitive markets.
Implementing a CRM system is a complex endeavor, particularly for businesses requiring tailored solutions.
Selecting the right CRM implementation agency is critical to ensuring a successful deployment that aligns with your business goals.
An experienced agency guides you through the process, from choosing the best CRM based software solutions to customizing and integrating them with existing systems.
When evaluating a CRM implementation agency, prioritize their expertise and proven track record.
Agencies with successful implementations across industries, such as real estate, B2B companies, etc., demonstrate their ability to handle diverse needs.
A reputable agency will offer comprehensive services, including system selection, customized CRM development, and integration services.
Support is another crucial factor.
A reliable CRM implementation agency provides thorough training to ensure your team is proficient with the new system.
Ongoing support, including troubleshooting and updates, is essential for long-term success.
For CRM for startups, where resources are limited, robust support minimizes disruptions and maximizes ROI.
For businesses with unique requirements, customized CRM development is often necessary.
The right agency will design a CRM system tailored to your workflows, ensuring seamless integration with tools like marketing or accounting software.
Well, by partnering with an experienced agency like UNV Digital, businesses can automate processes, enhance customer relationships, and achieve sustainable growth.
Partner with us and make your CRM system a powerful asset for driving efficiency and success.
The future of CRM based software solutions and business automation is poised for remarkable advancements, driven by cutting-edge technologies like artificial intelligence (AI), machine learning, and big data.
These innovations are transforming CRM systems into intelligent, predictive platforms that enhance efficiency and customer engagement across industries.
AI-powered CRM systems are at the forefront of this evolution.
By analyzing vast datasets, AI identifies patterns and predicts customer behaviors, enabling automated tasks like lead scoring, sales forecasting, and personalized support.
For example, real estate based CRM systems can use AI to assign leads to agents based on expertise or trigger targeted campaigns at optimal times, boosting conversions without manual effort.
Integration services for CRM are also advancing, allowing CRM systems to connect seamlessly with specialized tools.
As businesses adopt diverse software for marketing, sales, and support, integrated CRMs ensure a unified customer view, fostering collaboration and efficiency.
For B2B companies, integrations with contract management or ERP systems streamline complex workflows, enhancing productivity.
Custom CRM development is increasingly vital as businesses seek solutions tailored to their unique needs.
Off-the-shelf CRM based software solutions may not suffice for organizations with specialized processes, making bespoke systems essential.
These custom platforms, combined with integration services, adapt to evolving requirements, ensuring long-term scalability.
Mobile and cloud-based CRM are gaining prominence, offering accessibility and real-time collaboration.
These solutions enable teams to manage relationships from anywhere, enhancing flexibility.
As CRM continues to evolve, businesses leveraging these advancements will drive automation, improve customer satisfaction, and maintain a competitive edge.
In today’s fiercely competitive landscape, CRM software solutions are indispensable for driving efficiency, enhancing customer engagement, and fueling business growth.
A well-implemented CRM system streamlines interactions across sales, marketing, and support, creating a cohesive ecosystem that supports long-term success.
For small businesses, these systems offer cost-effective automation, enabling resource-constrained teams to focus on strategy and growth.
By automating tasks like lead tracking and follow-ups, small businesses can deliver personalized service that rivals larger competitors.
Real estate based CRM systems, for instance, empower agents to manage listings and nurture leads efficiently, ensuring no opportunity is missed.
CRM for B2B businesses addresses complex sales cycles and multi-stakeholder relationships, providing tools for pipeline management and analytics.
Custom CRM development tailors these systems to specific needs, while integration services for CRM ensure seamless connectivity with other tools, creating a unified workflow.
These capabilities enable businesses to make data-driven decisions and build lasting client relationships.
The versatility of CRM systems extends to industries like real estate, manufacturing, and retail, where specialized solutions drive efficiency and engagement.
CRM implementation service by an Agency ensures successful deployment, offering expertise in customization and training.
By investing in CRM based software solutions, businesses can optimize processes, enhance customer satisfaction, and stay ahead in a dynamic market.
As technology evolves CRM for startups and larger enterprises will continue to play a pivotal role in business automation.
By fostering stronger relationships and streamlining operations, CRM systems are not just tools but strategic assets that drive sustainable success and competitive advantage.
If you are looking for reliable CRM services, talk to us today!
